TrustVisitor

ENTERPRISE HIGH-ASSURANCE PRE-SCREENING
VISITOR MANAGEMENT SOLUTION

Identity-based incidents are at an all-time high. Organizations must require reliable identity credentials and analyze individuals in real time before granting site access. Sophisticated pre-screening is crucial for keeping organizations safe.

Identity-based incidents are at an all-time high. Organizations must require reliable identity credentials and analyze individuals in real time before granting site access. Sophisticated pre-screening is crucial for keeping organizations safe.

WHAT IS
TRUSTVISITOR?

CertiPath offers an advanced, pre-registration, multifactor authentication software solution for any organization that needs to manage and secure physical location access for clients and non-employees.

SEAMLESS AND SECURE

TrustVisitor is the first of its kind to seamlessly and securely manage the complete location visit life cycle. It distinguishes between guests by validating credentials and automatically provisioning access.

FLEXIBLE AND RESPONSIVE

TrustVisitor’s flexibility, user-friendly interface, and responsiveness meet organizations' needs for an expedited and secure visitor management process. TrustVisitor continuously validates electronic credentials and automatically facilitates access to the appropriate location for the duration of an event.

HOW DOES TRUSTVISITOR WORK?

Employees create events via their calendar application as they normally would do.

TrustVisitor then determines which event attendees already have access to the location and which do not have access. It makes this determination for attendees internal to an organization and external attendees who are not part of the organization.

Attendees who need temporary access to the location receive links to register for the specific event.

WHAT IS THE VISITOR REGISTRATION PROCESS?

Attendees can use high-assurance smart cards (e.g., Personal Identity Verification [PIV], Common Access Card [CAC], or PIV-Interoperable) or lower assurance government-issued identification (e.g., a driver’s license or passport) to pre-register for events. When an attendee pre-registers with a lower assurance government-issued form of ID, the attendee is issued a temporary Commercial Identity Verification [(CIV)] smart card upon arrival at the event location.

#APPROVED

TrustVisitor Mobile Approval allows Approvers to approve or reject guests via mobile devices.

How it Works:

When a guest registers for an event, TrustVisitor sends an approval email to the appropriate Approver or group for the event location.

The approval email contains details about the guest, the event, and the location. If clients use the integrated FedCheck background check validation tool, the approval email also contains background check details on the guest.

The Approver (and the organization’s security department, as appropriate) simply replies to the approval email with one of the following commands: “Approve,” “Approve-Escort Required,” “Reject,” or “Reject and Add to Do Not Admit List.”

Approvers can include comments in the email reply.

Key Benefits:

Throughout the day, Security and Approver personnel are often away from their desks.

The ability to make approval decisions using mobile devices allows Approvers to quickly review important details and easily submit informed approval decisions.

This feature accommodates Approvers’ typical daily responsibilities and busy schedules. It gives them flexibility to perform these approval tasks virtually at any time or any place.

WHO CAN BENEFIT?

Available to any organization permitting the use of credentials via smart cards to provide secure physical access for clients and non-employees.

GOVERNMENT

ENERGY/CRITICAL INFRASTRUCTURE

FINANCIAL/BANKING

HEALTHCARE

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